Data Management

These pages summarise how Positive Paws Puppy School uses your data and complies with the DPA and GDPR rules.

 

Privacy Policy

Positivepaws Puppy School will neverpass on your details, or those of your pet to any third parties, unless legally obliged to do so, or only by obtaining your written consent. We aim to be clear about what information we collect, to enable you – as the client – to make choices about how it is used. For the purpose of the DPA and GDPR Positivepaws Puppy School is the data controller of data and any enquiry regarding the collection or processing of your data should be addressed to Billie Machell, Roadside of Craigie, Whitecairns, AB23 8XE (see below for telephone of email contact). Your initial contact information will be retained for the duration of your interactions with Positivepaws Puppy School to enable you to receive accurate and up to date information about the services you have asked for. These then will be deleted should you chose not to proceed to use our services. If you would like to be contacted in the future regarding other services you might be interested in, your specific consent will be obtained again.

 

Your information provided can be revoked and/or adjusted at any time via email, text or telephone and you have at any time the right to ask what information is retained by Positivepaws Puppy School and if necessary to complain to the ICO if you are concerned about how the information that has been provided is handled. Should a breach of your data occur, then Positivepaws Puppy School, is under the new rules of GDPR (comes into effect 25.5.2018), obliged to report this to an authority and in some cases to the individuals within 72 hours.We are registered with the Information Commissioner’s Office.

 

The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

Should you make a payment to our account, you pay us directly via transfer of funds from your bank to ours – you are in complete control of the process. We do not use third party payment processors and we never ask you to provide us with your debit/credit card details. If we have agreed to pay you a refund, then we ask you to provide us with your bank account details so we can transfer the money directly or payment can made by cheque.

 

We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.

 

Please don’t hesitate to contact us, should you have any queries or comments regarding this Privacy Policy: Positivepaws Puppy School, Roadside of Craigie, Whitecairns, AB23 8XE, Tel: 01651 862310 or email: billie-m@supanet.com

 

Cookies Policy

This Cookies Policy sets out how we, Positivepaws Puppy School, use cookies and similar technologies on our website, www.positive-paws.com.

 

We may update this Cookies Policy from time to time in order to keep you fully informed about our latest practices involving cookies and similar technologies on our website. You should check this Cookies Policy each time you visit our website in order to find out whether our use of cookies and similar technologies has changed. The effective date of this Cookies Policy is 24th May 2018

 

We recommend that you print a copy of this Cookies Policy for your records.

 

About Cookies

Cookies are data files that are sent between web servers and web browsers, processor memory or hard drives (clients) to recognise a particular user’s device when the user accesses a website. They are used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.

 

Cookies can be classified as either ‘session’ or ‘persistent’ cookies. Session cookies are placed on your browser when you access a website and last for as long as you keep your browser open. They expire when you close your browser.

Persistent cookies are placed on your computer when you access a website and expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.

 

Cookies will be set either by our website domain or by third party domains on our behalf. Cookies set by us on our website domain are referred to as ‘first party’ cookies. Cookies set by third party domains, or set on or via our domain on behalf of third parties, are referred to as ‘third party’ cookies.

 

Cookies do not usually contain personal information. Cookies may, however, be used in combination with other information to identify you.

 

We use first party cookies on our website, and both session and persistent cookies.

 

If you require further information about cookies in general, please visit www.allaboutcookies.org

 

Essential Cookies

These are cookies which are necessary in order for us to run our website and its essential functions. We use essential cookies for the following purposes on our website:

- to administer our website.

- to ensure our website functions properly when you interact with it.

 

Functional Cookies

These are cookies that store information about your preferences and recognise you whenever you return to a website, in order to improve your website experience and personalise it for you. We use functional cookies for the following purposes on our website:

- to recognise you when you return to our website.

- to improve your experience of our website.